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See the doctor face-to-face from home. Same-day slots available. Confirmation sent to your WhatsApp.
Our AI voice agent handles booking and triage, then transfers you to our cardiac team. Available 24/7 for urgent concerns.
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HAPS Clinic ("we", "us", "the Clinic") respects the privacy of every patient and visitor to this website. This policy explains what information we collect, how we use it, and how it is protected.
Information We Collect: When you book an appointment or contact us, we may collect your name, age, gender, phone/WhatsApp number, symptoms or reason for visit, and appointment preferences. If you proceed with a video or in-clinic consultation, the treating doctor may also record relevant medical history and clinical notes as part of your patient record.
How We Use Your Information: Your information is used solely to confirm and manage your appointment, communicate with you via WhatsApp/phone/SMS, provide clinical care, and maintain accurate medical records as required by good medical practice. We do not sell or rent patient information to third parties.
WhatsApp & Communication: By submitting the booking form or messaging our official WhatsApp number (+92 300 1171841), you consent to receiving appointment confirmations, reminders, and clinic-related communication on that number.
Data Security: We use reasonable administrative and technical safeguards to protect your information from unauthorized access, alteration, or disclosure. Access to patient records is restricted to authorized clinical and administrative staff only.
Cookies: This website may use basic cookies to remember your preferences and improve your browsing experience. You can disable cookies in your browser settings at any time.
Third-Party Sharing: We do not share personal or medical information with third parties except where required by law, requested by the patient, or necessary to coordinate care (e.g., referrals, lab tests).
Your Rights: You may request access to, correction of, or deletion of your personal information by contacting us via WhatsApp at +92 300 1171841.
Changes to This Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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Not a Substitute for In-Person Medical Advice: The content on this website — including articles, symptom information, and the AI voice agent — is provided for general awareness and educational purposes only. It is not intended to be, and should not be treated as, a substitute for professional medical diagnosis, advice, or treatment from a qualified physician.
Emergency Situations: This website and its booking, WhatsApp, or AI voice agent features are not monitored 24/7 for emergencies. If you or someone else is experiencing chest pain, difficulty breathing, or any other medical emergency, call 1122 (Pakistan emergency service) or go to your nearest emergency room immediately. Do not wait for a response from this website or WhatsApp.
No Doctor-Patient Relationship: Browsing this website, submitting a booking form, or messaging our WhatsApp number does not, by itself, establish a doctor-patient relationship. This relationship is established only once a consultation is formally conducted by a PMC-registered physician at HAPS Clinic.
AI Voice Agent & Automated Messaging: Our AI voice agent and automated WhatsApp replies assist with booking, triage questions, and general information only. They do not provide diagnosis or treatment and any urgent or ambiguous symptom should be escalated to in-person or video consultation with our medical team.
Governing Law: This disclaimer and your use of this website are governed by the laws of Pakistan, and any dispute shall be subject to the exclusive jurisdiction of the courts at Lahore.
